Privacy Policy

Passion Transport Ltd ('we', 'us', 'our') is a haulage company registered in England and Wales. Our registered office is at Rowhedge Business Park, Fingringhoe Road, Rowhedge, Colchester, CO5 7JH.

We are the data controller for the personal information collected through this website.

We collect information you provide directly — such as your name, company, email address, phone number, and details of your enquiry — when you complete a quote or contact form.

We also collect technical information automatically, including IP address, browser type, device information and pages visited. This is used solely to improve site performance and security.

To respond to your enquiry, prepare quotes and provide haulage services.

To communicate with you about ongoing or past services, including service updates and proof-of-delivery documentation.

To meet legal, regulatory and contractual obligations.

To improve our website and operations through aggregated, non-identifying analytics.

We process personal data on the lawful bases of: contract (to deliver services), legitimate interest (to operate and improve our business) and legal obligation (where required by law).

We do not sell your personal data. We share data only with trusted service providers who help us operate our business (for example, IT and telematics providers), all of whom are contractually bound to protect your information.

We retain personal data only as long as is necessary for the purposes set out in this policy, or as required by law (typically up to 7 years for commercial records).

You have the right to access, correct, delete or restrict the processing of your personal data, and to object to or port your data. To exercise any of these rights, please email admin@passiontransport.co.uk.

Our website uses only essential cookies required for the site to function. We do not use third-party advertising cookies.

Questions about this policy can be sent to admin@passiontransport.co.uk or by post to the address above. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.